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    • Home
    • About
    • For Candidates
    • For Clients
    • FAQ
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  • About
  • For Candidates
  • For Clients
  • FAQ

Frequently Asked Questions

Please reach us at ella@virtuella.info if you cannot find an answer to your question.

Absolutely not. Under UK law, candidates should never pay a recruiter for help finding work. My service is completely free for job seekers.


We start by understanding your business, your tasks, and the type of support you need. We then carefully shortlist and match you with virtual assistants who fit your requirements, skills, and working style. You don’t need to sift through candidates—we handle the search and selection for you.


Most clients are introduced to suitable virtual assistant candidates within a few days, depending on the complexity of the role. Our focus is speed without sacrificing quality, so you’re not waiting weeks to get support.


We recruit virtual assistants with a wide range of skills, including admin support, inbox and calendar management, customer service, social media assistance, data entry, lead generation, and more. We tailor the search based on your exact needs.


Every virtual assistant is screened for experience, communication skills, reliability, and role suitability. We only put forward candidates we believe are capable of performing well in a real business environment.


We handle the initial screening and shortlisting. You will typically only meet a small number of carefully selected candidates, saving you time while still giving you final decision control.


The virtual assistants are independent professionals. We act as the recruitment partner, connecting you with pre-vetted talent that matches your needs.


Yes. Many SMEs prefer part-time or flexible arrangements. We match you with VAs who can work around your required hours and workload.


Our goal is long-term success. If something isn’t working, we’ll work with you to understand the issue and help find a better match where needed.


Costs vary depending on the experience level and scope of work required. We’ll discuss your needs first and then recommend suitable options that fit your budget.


Unlike open platforms where you search and filter yourself, we do the sourcing, screening, and matching for you. This saves time and reduces the risk of hiring the wrong person.


We primarily support UK-based SMEs, but we can also assist international businesses depending on requirements.


Just tell us what tasks you need help with and the type of support you're looking for. We’ll take it from there and start matching you with suitable virtual assistants.


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